I always love receiving emails from PageFour users. Usually, these emails begin with a small compliment, quickly followed by a suggestion for improvement or a question about a particular feature. Occasionally (from those with a more troll-like disposition), the email takes the form of a rant about how PageFour is just like Product X, which is free, but if I added ALL the features of MS Word, they might consider buying it.
The suggestions for new features and enhancements I immediately add to my list, being careful to increment the common ones that pop up over and over again; the questions about existing features I answer by explaining the feature in question, and drawing attention to similar features that may also be incorrectly understood; the troll-like comments I do my best to answer politely, without letting my more sarcastic side come to the fore.
I’m planning on utilising this blog more fully over the coming months, and have decided to begin by talking about some of the features in PageFour that users often question. I’ve come to the conclusion that many existing users are not fully aware of all the features within PageFour, and that their use of the product could be improved by describing them, and the reasons they were implemented, in more detail. Commonly asked support questions will also be addressed in detail.
In terms of feedback, I always welcome comments about the product. Every time someone points me to the lack of a particular feature, or suggests a method of improvement, I add them to the future releases spreadsheet, and it is from this list that upcoming work is decided upon.
Recent suggestions and queries that caught my interest come from Tammy, who suggests expanding on the word count feature to encompass entire Notebooks rather than just individual pages, one of my new French users who suggests configuration files to allow the menus to appear in different languages, and from Mike, who brings up one of the most commonly asked questions - Where exactly are the PageFour files on my hard drive?
I’ll be starting with this question.
February 19th, 2007 at 6:08 pm
Hi there! …
Glad to see you’re back …
February 17th, 2008 at 9:42 pm
LOVE PageFour! Such a clean, elegant piece of software. Just what I needed for organizing and focusing my writing.
One question, though — are there any plans for an “import” feature that doesn’t require MS Word? For instance, one that offers the option to use OpenOffice.org or WordPerfect for the conversion would be nice for those of us who don’t want to spend tons of money on M$ software we won’t otherwise use.
February 18th, 2008 at 12:26 pm
We’ll probably look into adding Open Office to the Import dialog eventually, but it won’t make the next release. WordPerfect would be further down the list.
At the moment, you’d need to be saving to RTF format from Open Office or WordPerfect in order to import.